Feedback & HQ Support

Connecting...

Station Feedback & HQ Support

Direct Channel

Send feature suggestions, report glitches, or request Xerox setup support directly to our engineering team.

Priority Shop Line
Urgency LevelMark as urgent if this is blocking daily order printing
0/100
0/1000

Station Diagnostic Context

Shop Name:Active Station
Station ID:ONLINE
Campus Network:Partner Station
Channel:Verified Shop Partner

Diagnostic headers and shop identifier are automatically attached to speed up bug resolution.

Helpful Submission Tips

  • Be specific: Include order or token numbers if reporting an issue with a job.
  • Xerox Pricing: Mention paper size (A4/A3) or custom binding requests.
  • Blocker issues: Toggle the Blocker / Urgent flag for immediate attention.
Target SLA ResponseWithin 2–4 hours during campus business hours